Welcome to Tasker Shop’s FAQ section. We’ve compiled answers to the most common questions about our Scandinavian-designed accessories, shipping, returns, and more. If you don’t find what you’re looking for, our customer service team is always ready to assist.

Products & Collections

What types of accessories does Tasker Shop offer?
We specialize in functional Scandinavian-designed accessories including handbags, backpacks, belts, clutches, computer sleeves, mobile cases, gloves, key rings, wallets, and care products. Our collections feature timeless designs with practical organization solutions.
Are Tasker products designed with specific lifestyles in mind?
Yes, our accessories are crafted for modern, organized living. Whether you need a professional work bag, a practical crossbody for daily adventures, or elegant clutches for special occasions, each piece combines Scandinavian aesthetic with thoughtful functionality.

Ordering & Account

How do I create an account?
You can create an account during checkout. Having an account allows you to track orders, save preferences, and enjoy faster future purchases.
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient payments.
Can I modify or cancel my order after placement?
Orders are processed quickly to ensure timely delivery. Please contact us immediately at [email protected] if you need to modify or cancel an order, and we’ll do our best to assist before processing begins.

Shipping & Delivery

What shipping options are available?
Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after dispatch)
Free Shipping – via EMS for orders over $50 (15-25 business days after dispatch)
All orders include full tracking and undergo 1-2 business days of careful processing before dispatch.
Do you ship worldwide?
We serve customers globally with some exceptions. Currently, we cannot deliver to certain Asian countries and remote locations. Our shipping partners are selected for their reliability and extensive global network.
How long does order processing take?
We take 1-2 business days to process each order with the same meticulous care we put into crafting our products. Each item is carefully inspected and prepared for shipment.
When will I receive my tracking information?
Tracking information is provided for all standard shipments once your order has been dispatched. You’ll receive notifications as your order progresses through our system.

Returns & Exchanges

What is your return policy?
We offer a 15-day return policy from the date of receipt. Items must be unused, in original condition with tags attached, and in their original packaging.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details. We’ll guide you through the return process and provide instructions for returning your items.
Are there any items that cannot be returned?
For hygiene reasons, certain personal care products and accessories may not be eligible for return. Please contact us for specific product inquiries.

Customer Service

How can I contact customer service?
Our dedicated customer service team is available via email at [email protected]. We typically respond within 24 hours and are committed to ensuring your Tasker experience is as smooth and organized as the compartments in our bags.
What should I do if my order arrives damaged?
We’re sorry to hear that! Please contact us immediately at [email protected] with photos of the damaged items and packaging. We’ll promptly arrange for a replacement or refund according to your preference.

Still have questions? Our customer service team understands that sometimes you need additional assistance.

Email us at: [email protected]

Tasker Shop – Scandinavian Design, Functional Beauty

2636 Capitol Avenue, Indianapolis, US 46225